We’ve all heard the phrase, “The customer is always right.” But let’s be honest—when it comes to managing your business, that approach can leave you overwhelmed, stressed, and delivering subpar work.

As a service-based business owner, your time is precious. Juggling client work, operations, and growth can feel like a full-time job in itself. What if I told you that you could save up to 5 hours a week by leveraging some of the tools I use in my own business?

Most small business owners know they should plan. But when was the last time you sat down and intentionally mapped out your next 90 days? Let’s be honest—many are just winging it, hoping that if they keep pushing, results will follow.

But here’s the truth: without a plan, you're running blind.

Let’s be honest—selling can feel like one of the hardest parts of running a business. You know your service inside out, you’re great at what you do, but when it comes to turning those skills into sales? That’s where a lot of business owners get stuck.

How to Respond When Someone Asks for a Discount on Your Services
A common client question I get is, "How should I respond if someone asks for a discount on my services?"
Short Answer: "Let me see if I have something else to meet your budget."
The Long Answer: I am not a fan of discounting.

A common question I get asked is, "How do I stand out in a crowded market when it seems like everyone else is better than me?"

Short Answer: Who says everyone else is better than you? That's not true. You are unique, and that's exactly what will help you stand out. Be more you, and you will attract the right clients.

Alright, let's be honest, running a small business is a bit of a rollercoaster. You're the CEO, the cleaner, the marketing whizz, and everything in between. You work like crazy, but growth can feel like a distant dream.

As a small business owner, have you ever written a business plan and then filed it away without looking at it again? Or perhaps you have never had a plan and have been winging it, seeing what happens and hoping for the best.

Running your own business is no simple task, it’s easy to get distracted, side-tracked, or get stuck if you don’t have a clear purpose for why you do what you do.

The one thing you need within your business to make sure your business will be a success: a strategy. 

A strategy isn't just for big corporate companies.