Run your business like clockwork


Streamline your operations, engage your team, and create smarter systems to save time, reduce stress, and deliver a seamless customer experience.

"I loved her ability to get me to look at things differently and implement all those systems we now have in place, which really are going to make us work smarter, not harder."
— Helen Edwards, East End Prints

From chaos to control.


Is your business working harder than it should? When processes are clunky, teams aren’t aligned, or the customer journey feels disjointed, it creates stress, inefficiency, and missed opportunities.

The Streamline Your Business services are here to change that. We’ll identify the bottlenecks, inefficiencies, and areas for improvement, then create tailored solutions to help your business run smoothly, efficiently, and profitably.

Whether you need strategic guidance, hands-on support, or someone to step in and deliver, we’ll help you build a business that works like clockwork.

“Katherine has provided some great insight and tips and creative ideas from a streamlining perspective. She challenges my thinking, pushes boundaries in my mind and provides some superb advice. A valuable asset to any company.

- Samantha Sloan, Managing Director, 123 People Development


Katherine's eye for operations is brilliant - introducing tools that add practicality to my creative energy, and helping me to see that just because it's my business, it doesn't ALL need to be MY responsibility. Katherine literally dialled in a VA who has fundamentally changed not just the way I do things, but my mentality around delegation.”

- Louise Gregson-Wlliams, Managing Director, Leap ThirtyTwo


Ways we will help you.


First, we’ll identify the problems holding your business back—then we’ll fix them. Here’s how we can help

Streamlined processes.

Identify inefficiencies and create smarter, more automated systems to save you time and reduce stress.



The right team.

We help you find great people and lead them well. Good teams make growth easier.

Customer Journey Mapping.

We’ll map out your customer journey to ensure your business is easy to work with and delivers a seamless, professional experience.

Improved sales process.

Simplify and optimise your sales processes to make it easier to convert leads and retain customers.


Cost savings.

Pinpoint areas where you can reduce costs without compromising quality or efficiency.


Ready to streamline your business and take back control? Let’s create a plan that works for you.

How we can work together.

Consulting

We’ll work with you to identify the problems holding your business back, develop tailored solutions, and create a clear plan to move forward.

Whether it’s in-person days within your business or focused 1:1 sessions online or face-to-face, we’ll provide the strategic guidance you need to make progress.

Investment: Starting from £500 - tailored to what you and your business needs


Implementation

We’ll take the lead on identifying and delivering the changes your business needs, from streamlining processes to improving operations and teams.

With hands-on support, we’ll make sure everything is implemented smoothly, so you can focus on running and growing your business.

Investment: Starting from £250 on a project or retainer basis - tailored to your business


“Katherine has provided excellent support and insight when helping me with recruitment activities. She is extremely knowledgeable about the recruitment process and has assisted me greatly both in initial filtering of the CVs of potential candidates and throughout the end to end interview and testing process. Which has resulted in some excellent candidates and successful appointments. I recommend her wholeheartedly.”

- Stuart Tragheim, Managing Director


“Katherine is very professional in her approach and really got stuck into the business -a brilliant strategic coach and wonderfully supportive to my team. I loved her ability to get me to look at things differently and implement all those systems we now have in place really are going to make us work smarter not harder.”

- Helen Edwards, Managing Director East End Prints


Hi, I’m Katherine, Founder of The Pocket Strategist

I help service-based businesses simplify the chaos and run like clockwork. With over 15 years of experience in operations, recruitment, and strategy—working with brands like Debenhams, Screwfix, and LV= Insurance—I know what it takes to create efficient systems, build high-performing teams, and deliver seamless customer experiences.

Since founding The Pocket Strategist, I’ve worked with over 100 businesses to streamline their operations, improve their processes, and set them up for sustainable growth. My approach is straightforward, practical, and results-driven. I’ll work with you to pinpoint the inefficiencies in your business, find solutions, and implement changes that stick.

If you’re ready to create a business that works smarter, not harder, I’m here to help.

Who is The Pocket Strategist?


Let’s make it happen

Let’s Chat

We’ll discuss your challenges and see how we can best help.

Discover the challenge

We’ll conduct an audit to discover what’s not working and how we can help.

Streamline your Business

We'll get your operations, teams and sales running like clockwork.

Ready to take control, and run your business like clockwork?